Create a Great Customer Experience … not Just Service

It is easy to overlook customer service as an entrepreneur.  Once we’ve tackled team building, book keeping, scheduling, product building and somehow finding five minutes of free time to enjoy for ourselves our customers can go somewhat unnoticed.

But, as is most often the case, if it weren’t for our customers all these other things would be null-and-void because we wouldn’t be in business at all.

Unless you live on a secluded island, it’s likely that you experienced a variety of customer service every day – at the bank, in the post office, at the grocery store.

Continue reading

10 Ways Entrepreneurs Can Get Un-Stuck

Do you ever find yourself stuck in your business? Have you ever felt like giving up? Do you have moments when you hear yourself say ‘Maybe I should just get a J.O.B.?’

When you have those moments, know that you are not alone. There can be a lot of moving parts to running a business. At times, it can be challenging.

Continue reading

4 Ways to Nurture and Grow Your Business; Lessons From a New Born

Like new parents, we entrepreneurs are nurturers. We thrive in positive environments AND we rely on having an excellent support network around us to help us grow our business.

Watching my son and my daughter-in-law with their new son has really got me thinking about the similarities between entrepreneurs and new parents.

Here are four ways that a newborn can help you grow as an entrepreneur:

Continue reading

Entrepreneur, Are You Chasing After All Your Ideas?

As an entrepreneur, this probably isn’t the first time you’ve heard about focus.  You know how important focus is to success.

Your creative mind offers you hundreds of entrepreneur ideas to focus on.  And with these thoughts comes the irresistible urge to stop, drop and roll into what appears to be best-idea-ever.

It’s one thing to know that you need to focus, but what do you do with all your brilliant ideas so that you can pursue the task at hand?

Continue reading

Entrepreneur, Celebrate Your Wins … and Your Misses

As entrepreneurs we often place most of our focus on the preparation and execution of a task. Once we are in the thick of it, it’s hard to remember to take a step back and enjoy the wins … and acknowledge the misses of the execution.

It’s always a great time to celebrate your wins! You’ve successfully completed another step in a project or enrolled a new client and that is no small thing.

There are a number of good reasons to start celebrate your achievements and your misses – both big and small.

Continue reading

Embracing the Uncomfortable Can Impact Your Business

Making changes in your business can be uncomfortable. You, most often, don’t like change. Yet change can be necessary to take you to the next level or next best direction.

Your mind is programmed to keep you safely in your comfort zone. Any time you move anywhere out of that realm your subconscious mind warns you ‘Danger, Danger, you’re stepping out of the realm, Get back, Get back.’

When you are aware that this will happen, you can tell your subconscious ‘Thank you for the warning, I’m going this direction anyway.’ Then you can move purposely in the direction of your choosing.

Continue reading

Is Your Business Drifting on the Sea of Sameness?

Competition is everywhere and the message is so similar for many businesses. How do you differentiate? How do you make your product and offers attractive to your audience?

Cirque du Soleil creators took the concept of 3 Ring Circus with animal and clown shows to a whole new level. They looked at what others were doing and created a show so unique that it is set apart from all the competition. By using themes and world class entertainers, Cirque has become a world-renowned experience.

Continue reading

Developing Your Entrepreneur Skills

Every day we are bombarded with so much information.  From TV commercials to the endless streams on social media, even the seemingly limitless selection of books and guides can be overwhelming.

If you find yourself being distracted, you are not alone.  Entrepreneurs can spend hours of time rummaging through articles and books and blogs trying to stay abreast of new information and the latest business trends.

Continue reading

Stumbling Blocks of Entrepreneur Leadership and What To Do About It

The importance of leadership can often be overlooked by entrepreneurs.  After all, we already have so many other things to focus on.  But leadership, specifically good leadership can be your key to success.

It is not surprising that a recent study by the University of Warwick showed increased productivity in employees who are happy at work.  And it can also be that if your team or those you work with are happy and productive, so are you as their leader.

Continue reading

>